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Contact Details

We're here to help. You can get in touch with us on a variety of channels.


We can be contacted on 1300 653 356, Monday to Friday from 8.30am to 5pm (excluding Public Holidays).

If you are overseas, please call +61 3 9581 4600.

Translating and Interpreting Service (TIS)

If you need language assistance, please call our interpreting service on 131 450, state the organisation as the City of Kingston and quote our phone number 1300 653 356.

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More on Translating and Interpreting Service (TIS)


National Relay Service

If you are deaf or have a hearing or speech impairment, please call 133 677 state the organisation as the City of Kingston and quote our phone number 1300 653 356.

Find out more about the National Relay Service.

After hours and emergencies

After Hours Assistance

Please call 1300 653 356 for after-hours assistance. It will automatically direct you to our after-hours service.


In case of an emergency, please call 000.

Online and email

Submit an request or report online

You can lodge a variety of service requests online - Requests and Payments

Send us an email

We can be emailed at

Chat with us

We love to chat! Please click on the orange chat bubble in the lower right hand corner of the page.  

Connect with us on social media


Visit us


1230 Nepean Hwy, Cheltenham

Opening hours: Monday to Friday, 8.30am - 5pm (closed Public Holidays)


Chelsea (co-located within the Library)

1 Chelsea Road, Chelsea 

Opening hours: Tuesday, 10am - 12:30pm and 1pm - 4pm (closed Public Holidays)

Note: No cash payments.


We can be reached on the following address:

City of Kingston
PO Box 1000
Mentone VIC 3194

Our facilities

Waves Leisure Centre

With restrictions easing, we are thrilled to be able to welcome you back to enjoy Waves Leisure Centre through a COVIDSafe Summer.

Visit Kingston Active for further information.

Staying active at home

Keep active at home with our free workouts for all fitness abilities.
03 9559 7111
111 Chesterville Rd, Highett

Kingston Arts

Kingston Arts is pleased to announce it has reopened its venues and we're looking forward to welcoming you back for performances and workshops or to hire a venue.

View our upcoming program including online events.

View our opening hours for galleries.

Contact us
Phone: 03 9556 4440

Kingston Arts Centre & Kingston City Hall
979-985 Nepean Hwy Moorabbin

Shirley Burke Theatre
64 Parkers Rd, Parkdale

Family & Community Centres

All community centres and hubs are temporarily closed.

Childcare, kindergarten, and family day care services are closed, except to children whose parents/carers are authorised workers and cannot be supervised at home. Vulnerable children can still attend. A permit system applies see current COVIDSafe Settings in early childhood education and care services | Coronavirus Victoria for details.

Parkdale Family and Children's Centre
03 8586 0900
122 Warren Rd, Parkdale

Edithvale Family and Children's Centre
03 8782 1200
122 Edithvale Rd, Edithvale

Carrum Family and Children's Centre
03 9581 3000
24A Graham Rd, Carrum

Westall Community Hub
03 9581 3050
35 Fairbank Rd, Clayton South

Community Centres, Neighbourhood Houses & Activity Hubs

Kingston Libraries

All Kingston library branches are temporarily closed.

Find out more.
Phone: 1300 135 668

Kingston Youth Services

Youth Services provide 1:1 counselling and youth work support. Youth Services will also run a variety of programs and activities at Platform 81.

Please contact Youth Services on 1300 369 436 for further information about how we can support you.

1300 369 436


Kingston Youth Services, Platform 81
81 Albert Street, Mordialloc, 3195 
Temporarily closed

Kingston Youth Services Aspendale
Aspendale Gardens Community Centre, 103-105 Kearney Drive, Aspendale Gardens
Temporarily closed

Planning counter

The planning counter is temporarily closed.